Privacy Policy

98ok Privacy Policy — Our Commitment to Protecting Your Data

Your privacy is our top priority at 98ok. This Privacy Policy clearly explains what data we collect while you use the platform, why we collect it, and how we keep it secure.

Last Updated: January 2026

Privacy Policy Highlights at a Glance

Encrypted storage

All your personal data is stored on servers secured with 256-bit SSL encryption. Unauthorized access is completely prevented.

Never Sold to Third Parties

98ok never sells your personal data to third parties. Only limited information may be shared where strictly necessary for service improvement or legal compliance.

Cookie management

Our cookies policy is fully transparent. You can manage or disable cookies at any time through your browser settings.

Your rights

Under 98ok's Privacy Policy, you have the full right to access, correct, delete, and object to the processing of your personal data.

Security Monitoring

Our security team monitors systems 24/7. Any suspicious activity detected triggers an immediate response.

Transparent Policy

There are no hidden terms in 98ok's Privacy Policy. Everything is explained in plain language so you have a full and clear understanding.

This Privacy Policy applies to the 98ok website (https://98ok.my) and its associated mobile applications. By using the site or app, you consent to this policy. Any updates will be posted on this page, and significant changes will be communicated by email.

1 What data we collect

Under 98ok's Privacy Policy, we only collect the information needed to provide you with the best possible service. Every step of data collection is carried out consciously and responsibly. Below is a breakdown of the types of data we collect:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number Account verification & KYC
Contact Information Email, mobile number Contact & Security
Financial information Payment account, transaction history Deposit & Withdrawal Process
Technical Information IP address, device type, browser Security & Service Improvement
Usage Data Gaming history, session duration, preferences Personalized Experience
Location data Country, city (estimated from IP address) Geo-restriction Verification

We always follow a data minimization policy — collecting only what is necessary, never more. Irrelevant or excessive data is never requested, and you will always be informed before any data is collected.

We never store your payment PIN, password, or full card number. All financial transactions are processed through payment providers via encrypted channels.

2 How your collected data is used

The guiding principle of 98ok's Privacy Policy is that collected data is used solely to improve your experience. Your personal data is never sold to third parties for commercial purposes.

We use your data for the following purposes:

  • Account management: To verify identity, enable secure login, and protect your account.
  • Financial transactions: To ensure deposits and withdrawals are processed correctly and to prevent fraud.
  • Customer Service: To resolve your issues, answer your questions, and manage support tickets.
  • Personalized Experience: To analyze your preferences and gaming history and suggest relevant games and offers.
  • Security Monitoring: To detect unusual activity and prevent fraud and money laundering.
  • Legal obligations: To meet regulatory requirements and resolve legal disputes.
  • Promotional Communications: To send you notifications about bonuses, offers, and updates, with your consent.
  • Product Development: To improve platform performance and enhance the user experience.

You can unsubscribe from promotional emails or SMS at any time. Only essential account and transaction-related communications will continue.

3 Data Sharing Policy

A core principle of 98ok's Privacy Policy is that we never sell, rent, or trade your personal data to any third party. However, limited data sharing may be unavoidable in certain specific circumstances:

  • Payment Provider: Necessary information is shared with approved payment gateways and mobile banking providers to process transactions.
  • Technology Partners: Strictly limited data may be shared with cloud server providers, game providers, and cybersecurity partners solely for platform operations.
  • Legal authorities: If a valid order is received from a court or government authority, data may be disclosed as required by law.
  • Anti-fraud system: Relevant information may be shared with regulatory authorities to prevent fraud and money laundering.
  • Business Transfer: In the event of a business merger or acquisition, member data may be transferred to the new entity, and you will be notified in advance.

Before engaging any third party, we verify that they maintain the same standard of privacy protection we do. All our partners are bound by strict data protection agreements.

Your data is never shared with ad networks, data brokers, or marketing companies. This is a non-negotiable principle of 98ok's Privacy Policy.

4 Cookies & tracking technologies

98ok uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and ensure the platform functions correctly. The types of cookies we use:

  • Essential cookies: These cookies are essential for maintaining login sessions, security verification, and core platform functionality. Disabling them will prevent the platform from working properly.
  • Functional cookies: Used to remember your language preference, theme settings, and gaming preferences.
  • Analytics Cookies: Used to analyze which pages users visit and how long they spend on them, in order to improve the platform.
  • Security Cookies: Used for fraud detection, CSRF attack prevention, and account security.

You can delete or block cookies from your browser settings at any time. However, disabling essential cookies may affect certain platform features. Refer to your browser's help section for guidance on managing cookies.

5 Data Security Measures

To protect your personal data, 98ok follows the highest industry security standards. Our Privacy Policy is backed by technical, administrative, and physical safeguards working together.

TLS/SSL protocol

All data transmissions use TLS 1.3 protocol, making interception completely impossible.

Encrypted database

All sensitive data stored on our servers is protected with AES-256 encryption.

24/7 Security Monitoring

Our security team monitors systems around the clock and responds immediately to any threat.

Access control

Only authorized personnel may access specific data, and every access is logged.

In the event of a data breach, 98ok will promptly notify affected members and take the necessary corrective actions. Our incident response plan is actively maintained and tested on a regular basis.

Please note — no system on the internet can guarantee 100% security. We encourage you to take steps to protect your own account: use a strong password, never share it with anyone, and enable 2-factor authentication.

6 Your privacy rights

Under 98ok's Privacy Policy, you hold certain fundamental rights over your personal data. We fully respect these rights and are committed to upholding them:

Right to Know You can request to see what data we hold about you at any time.
Right to Rectification You may request corrections to any inaccurate or incomplete information.
Right to Erasure Under certain circumstances, you may request the permanent deletion of your data.
Right to object You may object to the processing of your data for specific purposes.
Right to Portability You may request a copy of your data in a machine-readable format at any time.
Right to Restriction You may request a temporary suspension of the processing of your data.

To exercise any of these rights, contact the 98ok support team. Requests are typically processed within 30 business days. Some requests may be limited where required by legal obligations or to protect the rights of others.

Even after account closure, some data may need to be retained for a defined period due to legal obligations. Once that period expires, all data is permanently deleted.

7 Third-Party Links & Services

The 98ok platform may integrate third-party game providers and services. These third parties operate under their own privacy policies, and 98ok is not responsible for their data practices. We recommend reading their privacy policies before using any third-party services.

98ok maintains strict data protection agreements with all software providers in our game library. They may only process the minimum data required to operate the games. Any provider found in breach of these agreements will face immediate action.

For international data transfers, 98ok ensures that the receiving country has adequate data protection measures in place. We only work with partners who meet international data protection standards.

If any third party claims to be 98ok and asks for your personal information, do not share it under any circumstances. 98ok will never request personal information outside of our official channels. If you notice anything suspicious, contact support immediately.

8 Data Retention Period

Under 98ok's Privacy Policy, your data is never retained longer than necessary. Data is generally kept for as long as your account remains active. After account closure, transaction records may be retained for up to 5 years to meet legal obligations. All data is then permanently deleted.

Certain data — such as KYC documents, financial transaction records, and dispute-related information — may be retained for an extended period due to legal requirements. Access to such data is strictly limited and available only to authorized personnel.

9 Minor protection

98ok strictly enforces an 18+ policy and takes extra care to protect the privacy of minors. We never knowingly collect information from anyone under 18. Age is verified at registration, and any suspicious accounts are investigated.

If we become aware that data from a minor has been collected inadvertently, we will immediately delete that data and close the associated account. Parents or guardians with concerns about their child's data may contact our support team directly.

10 Policy Updates & Contact

98ok reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified by email and the updated date at the top of this page will be revised. Continued use of the site constitutes your acceptance of the updated policy.

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please reach out to our support team. We are always ready to help.

Privacy Contact: [email protected]

FAQ

No, 98ok never sells your personal information to third parties. This is a core commitment in our Privacy Policy. Only limited data may be shared with approved partners strictly for service operations, and always under binding agreements.

Yes. Under 98ok's privacy policy, you have the right to request access to, correction of, or deletion of your data. Simply reach out to our support team, and we typically process requests within 30 business days.

98ok collects approximate country and city information based on your IP address. This is used solely to verify geographic restrictions and maintain platform security. Precise GPS location is never tracked, and this data is never used for commercial purposes against you.

After account closure, certain data — particularly financial transaction records — must be retained for a set period to meet legal obligations. Once that period ends, all data is permanently and securely deleted.

Every promotional email includes an unsubscribe link. You can also update your notification preferences in your account settings, or contact support to make the change directly. Please note that essential account and transaction-related messages cannot be turned off.

In the event of a data breach, 98ok will notify affected members via their registered email within the legally required timeframe. The notification will clearly explain what happened, what was affected, and what steps you should take.
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