Terms and Conditions

98ok Terms and Conditions — A Complete Guide to Membership

Please read these Terms and Conditions carefully before using the 98ok platform. All rules relating to account registration, deposits, withdrawals, bonuses, gaming conduct, and account closure are clearly set out here.

Last Updated: January 2026

Key Terms & Conditions at a Glance

Age Verification Is Mandatory

You must be at least 18 years old to open an account with 98ok. 98ok reserves the right to verify your identity at any time, and providing false information will result in account termination.

Transparent Payment Policy

All deposit and withdrawal rules are clearly defined upfront. There are no hidden charges. Transactions via mobile banking and other payment methods are processed quickly.

Clear Bonus Terms

The wagering requirements and expiry period for every bonus and promotion on 98ok are clearly stated. Reading the terms before claiming any bonus is mandatory.

Account Security

Every member's account is protected with SSL encryption and two-factor authentication. Sharing your password is strictly prohibited, and accounts will be temporarily suspended if suspicious activity is detected.

Zero Tolerance for Fraud

In cases of any form of fraud, multiple account operation, or system manipulation, 98ok reserves the right to permanently close the account and forfeit the balance.

Responsible Gaming Protection

Deposit limits, session timers, and self-exclusion tools are always available to help protect our members. Gaming should be an enjoyable experience for everyone.

1 General Terms & Conditions

By using the 98ok website and app (hereinafter referred to as the "Platform" or "we"), you automatically agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using 98ok.

These Terms and Conditions constitute a legally binding agreement between 98ok and its members. 98ok reserves the right to modify, amend, or update these terms at any time. Members will be notified of significant changes by email or via the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.

These Terms and Conditions have been prepared in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute, the legal jurisdiction of 98ok's registered headquarters shall apply.

98ok's Terms and Conditions apply only to members of legal age. Accessing the platform from countries where online gaming is prohibited is strictly not allowed. Members are solely responsible for being aware of and complying with the laws of their own country.

2 Account Registration & Verification

To open an account with 98ok, you must meet the following requirements. All information provided during registration must be accurate and complete. 98ok reserves the right to close any account found to contain false or misleading information.

  • You must be 18 years of age or older to register.
  • Each person may open only one account. If multiple accounts are found belonging to the same individual, all of them will be closed.
  • Providing your full name, date of birth, mobile number, and email address is required during account registration.
  • Use a strong password to keep your account secure. Never share your password with anyone.
  • Identity verification using a national ID or passport may be required prior to a withdrawal or large transaction.
  • Enabling two-factor authentication (2FA) is strongly recommended to keep your account safe.

If you suspect unauthorized access to your account, change your password immediately and notify 98ok support. Any delay may result in you bearing responsibility for the resulting loss.

98ok reserves the right to initiate account verification at any time and without prior cause. If the requested documents are not submitted within the specified timeframe during verification, transactions may be temporarily suspended.

3 Deposit & Withdrawal Policy

All deposits and withdrawals on 98ok are fully transparent and secure. Transactions can be made via mobile banking, bank transfer, and approved electronic wallets. Each payment method has its own limits and processing times.

  • The minimum deposit amount varies by payment method — always check the payment page for the latest information.
  • Deposits are typically credited instantly or within a few minutes.
  • Your account must be fully verified before a withdrawal can be processed.
  • Minimum withdrawal amounts and processing times may vary depending on the payment method.
  • If you have an active bonus, wagering requirements must be met before making a withdrawal.
  • Withdrawals may only be made to an account registered in the same member's name — withdrawals to third-party accounts are strictly prohibited.
  • Under Anti-Money Laundering (AML) regulations, additional verification may be required for large transactions.

98ok does not charge any hidden fees on deposits or withdrawals. However, your payment provider may apply their own charges, for which 98ok bears no responsibility.

If a deposit does not appear in your account, notify support within 24 hours with your transaction ID and a screenshot. The issue will be resolved after verification. Make sure to provide accurate details to avoid unnecessary delays.

4 Bonus & Promotions Policy

98ok regularly offers a range of bonuses and promotions — including welcome bonuses, free spins, cashback, reload bonuses, and VIP rewards. Each bonus comes with its own terms and conditions, which must be read before claiming.

  • Wagering Requirements: Every bonus comes with a wagering requirement (such as 30x or 40x). The bonus balance cannot be withdrawn until this requirement is met.
  • Validity: Wagering requirements must be met within a specified time of claiming the bonus, or the bonus will be forfeited.
  • Game Restrictions: Some bonuses are only valid for use on specific games. This will be clearly stated in the bonus terms.
  • Multiple Bonuses: Whether multiple bonuses can be active at the same time depends on the terms of the specific promotion.
  • Maximum Withdrawal Limit: Some bonuses may carry a maximum win amount or withdrawal cap.
  • Right to Cancel Bonuses: 98ok reserves the right to cancel any bonus if its terms are violated or if evidence of fraud is found.

98ok closely monitors bonus abuse. If suspicious patterns are detected, the bonus will be cancelled and the account will be subject to investigation.

98ok reserves the right to modify, suspend, or cancel any bonus offer at any time. Promotional offers may be time-limited and restricted to members who meet specific eligibility criteria. Check the promotions page regularly for the latest bonus information.

5 Gaming Rules & Code of Conduct

All games on 98ok operate using internationally recognized RNG (Random Number Generator) technology, ensuring fair and verifiable outcomes. Every member is required to play honestly and ethically in accordance with 98ok's Terms and Conditions.

  • Attempting to exploit any vulnerability in our software or systems is strictly prohibited.
  • Using bots, automated software, or artificial intelligence to play games is strictly prohibited.
  • Collusion — working with other members to manipulate outcomes — is strictly prohibited.
  • Any winnings or credits incorrectly credited due to a technical error must be returned.
  • If your internet connection drops during a game, the result will be saved on our servers and will be available once you reconnect.
  • In the event of any dispute over a game result, 98ok's server logs will serve as the final and conclusive evidence.

Any abusive, threatening, or discriminatory behavior toward other members or staff — whether via chat or any other channel — will result in immediate account closure without warning.

98ok reserves the right to monitor any gaming session. If suspicious activity is detected, the game may be temporarily suspended and an investigation initiated. Funds associated with the account may be held during the investigation.

6 Account Deactivation & Closure

You may close your 98ok account at any time by contacting support. Before the account is closed, you will be given the opportunity to withdraw any eligible balance.

98ok reserves the right to temporarily or permanently close your account for any of the following reasons:

  • For breach of any part of these Terms and Conditions.
  • Providing false or inaccurate information during identity verification.
  • For operating multiple accounts.
  • Engaging in bonus abuse or any fraudulent activity.
  • If evidence of being underage is found.
  • If there is suspicion of financial fraud or money laundering.
  • Accounts that have been inactive for an extended period (typically 12 months).

In proven cases of fraud, 98ok reserves the right to forfeit the account balance and may also consider taking legal action.

Before charging an inactivity fee, 98ok will notify the member by email. To reactivate your account, please contact our support team.

7 Responsible Gaming & Protection Tools

One of the most important sections of 98ok's Terms and Conditions is our Responsible Gaming policy. We believe gaming should be a source of entertainment — not stress or financial hardship. To that end, 98ok provides members with a range of effective tools to help them stay in control.

  • Deposit Limits: You can set daily, weekly, or monthly deposit limits.
  • Session Timer: Automatic reminders or session termination after a set period of time.
  • Cooling-Off Period: You can take a break from gaming for a specified period.
  • Self-Exclusion: You can request to exclude yourself from the platform for a specified period.
  • Reality Check: You will receive reminders about your gaming time and balance at set intervals.

If you or someone you know is struggling with a gaming problem, contact 98ok support immediately. We are always ready to help. To learn more, Responsible Gaming View the page.

98ok uses age verification to prevent anyone under 18 from accessing gaming. Third-party filtering software is recommended for additional family protection. 98ok does not support gambling by minors under any circumstances.

FAQ

98ok updates its Terms and Conditions as needed. For significant changes, registered members will be notified by email and via an in-platform announcement. Visit this page regularly to stay up to date with the latest terms.

No. Under 98ok policy, each person may hold only one account. If multiple accounts are found belonging to the same individual, all of them will be closed and the balances may be forfeited. If you are unable to access your existing account, please contact support.

Withdrawal processing times vary by payment method. Mobile banking and e-wallets typically take 1–4 hours, while bank transfers may take 1–3 business days. Withdrawals may be delayed if account verification is not yet complete.

Say you receive a bonus of BDT 1,000 and the wagering requirement is 30x. You would need to place a total of BDT 1,000 × 30 = BDT 30,000 in bets before the bonus balance becomes withdrawable. This information is clearly stated in the terms of each bonus.

Reach out to 98ok's 24/7 live support or submit a request for self-exclusion or a cooling-off period. For more information, visit our Responsible Gaming page. Your mental and financial well-being is our top priority.
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